We keep the processes completely visible and continuously update you on the current state of your applications, providing detailed reports on implementation plans, activities performed and measures introduced.

Application monitoring and performance management: we can help you maintain the right performance of the applications critical to your enterprise. With thorough monitoring activities, our team proactively diagnoses and fixes evolving slowdowns and failures before they get detected by end-users.

Application troubleshooting: we resolve occurring issues in your critical applications related to specific misbehaviors, slow request handling, runtime errors, component unavailability, and poor data quality.

Application enhancements: we manage requests for minor and more substantial app changes, as well as assist with releases of updated application versions.

Application optimization: we help to ensure your applications stay current with changing business needs and goals. Our consultants conduct a detailed review of your applications and relevant business processes to modify applications (introducing automation and integrations, porting to new techs and platforms, restructuring solution) according to updated business policies, data, and workflows.

Change management and training services: to provide a smooth switch to upgraded systems, we deliver a comprehensive change management plan (including full test coverage, risk analysis, and after-launch review), review, and training services. We closely work with your IT team to help them to prepare for the management of updated applications. Also, providing step-by-step guides, onsite training, and workshops, we ensure that your end-users feel confident with new system versions or functional extensions and know how to use them in a productive and efficient way.